Handbook for quality in cultural Web sites
Improving quality for citizens

Credits

Minerva Working Group 5
Identification of user needs, contents and quality criteria for cultural Web applications

Activity promoter:
Henry Ingberg (General Secretary of the Ministry of the French Community, Belgium)

Coordinator
Isabelle Dujacquier (Ministère de la Communauté française, Belgium)

Components
Majlis Bremer-Laamanen (National Library of Finland), Eelco Bruinsma (Digital Heritage Benchmark Netherlands), David Dawson (Resource, UK),Ana Maria Duran (Culturnet Sweden), Pierluigi Feliciati (Italy), Fedora Filippi (Soprintendenza Archeologica di Roma, Italy), Muriel Foulonneau (Relais Culture Europe, France), Antonella Fresa (Minerva Technical coordinator), Franca Garzotto (Politecnico di Milano, Italy), Hubaut Cécile (Minstère de la Communauté Française, Belgique), Borje Justrell (Riksarkivet Stockholm, Sweden), Sofia Karagiorgoudi (Department of Computer Engineering and Informatics Patras, Greece), Emmanouil Karatzas (Department of Computer Engineering and Informatics Patras, Greece), Karp Cary (Sweden), Minna Kaukonen (Helsinki University Library, Finland), Malbert Daniel (Ministère de la culture et de la communication, France),Teresa Rodriguez Gonzalez (Biblioteca Nacional Madrid, Spain), Marius Snyders (Ministerie van Onderwijs, Cultur en Wetenschappen, Netherlands), Gert Van Tittelboom (Ministerie van de Vlaamse Gemeenschap, Belgium)

Handbook for quality in cultural Web sites
Improving quality for citizens

Draft Version 1.2 - 6th November 2003

edited by the Minerva Working Group 5
Identification of user needs, contents and quality criteria for Cultural Web Applications

General co-ordination
Rossella Caffo (Project Manager),
Isabelle Dujacquier (Coordinator of Identification of user needs, contents and quality criteria
for Cultural Web Applications Working Group)
David Dawson (Coordinator of Interoperability and Service Provision Working Group)
Antonella Fresa (Technical Coordinator)

European Editorial Committee
Isabelle Dujaquier, David Dawson, Muriel Foulonneau, Pierluigi Feliciati, Fedora Filippi, Antonella Fresa, Annette Kelly, Eelco Bruinsma, Marius Snyders, Cary Karp, Gert Van Tittelboom

Secretariat: Sabrina Santangelo (Ministero per i beni e le attività culturali, Italy)

Texts

Giancarlo Buzzanca (Istituto Centrale del Restauro, Italy), David Dawson, Chiara De Vecchis (Senato della Repubblica, Italy), Mario Di Domenicantonio (Ministero dell’Innovazione e della Tecnologia, Italy) , Sara Di Giorgio (consultant, Italy), Isabelle Dujacquier (Ministère de la Communauté française de Belgique), Pierluigi Feliciati (Direzione Generale Archivi, Italy), Fedora Filippi (Soprintendenza Archeologica di Roma, Italy), Franca Garzotto (Politecnico di Milano, Italy), Maria Teresa Natale (Minerva Web editor), Maria Pia Guermandi (Istituto Beni Culturali della Regione Emilia Romagna, Italy), Cary Karp (Museum Network Infermation Center Europe, Sweden), Emmanouil Karatzas (Department of Computer Engineering and Informatics Patras, Greece), Sofia Karagiorgoudi (Department of Computer Engineering and Informatics Patras, Greece), Oleg Missikoff (Luiss University, Italy), Maurizio Vittoria (Biblioteca Marciana di Venezia, Italy), Andrea Vituzzi (Luiss University, Italy).

English language revision:
Tanya Pacsoo, Ciaran Clissmann

Web version: Maria Teresa Natale and Andrea Tempera

© 2003 Minerva Project
http://www.minervaeurope.org/publications/qualitycriteria.htm

Acknowledgments
A special thank to the following persons for their helpful contribution: Jean-Claude Blommaert (Ministère de la Communauté française, Belgium), Petra Boekstal (Ministerie van de Vlaamse Gemeenschap, Belgium), Josè Borbinha (National Library of Portugal), Stéphane Colignon (Ministère de la Communauté française, Belgium), Jean-Pierre Dalbéra (Ministère de la Culture et de la Communication, France), Giovanna Damiani (Polo Museale Fiorentino, Italy), Patrice Dartevelle (Ministère de la Communauté française, Belgium), Ana Maria Duran (Culturenet Sweden), Antonio De Vanna (Ministero per l’innovazione e le tecnologie, Italy), Dirk De Wit (Initiatief Beeldende Kunst, Belgium), Debbie Esmans (Ministerie van de Vlaamse Gemeenschap, Belgium), Ariane Fradcourt (Ministry of the French Community, Belgium), Catherine Godefroid (Ministère de la Communauté française, Belgium), Kathy Haemers (CultuurNet Vlaanderen, Belgium), Vesa Hongisto (Knowledge Management Centre, Finland), Martine Lahaye (Ministère de la Communauté française, Belgium), Maurizio Lunghi (Project Officer Minerva, European Commission), Marco Lusini (Presidenza del Consiglio dei Ministri - Ufficio per l'Informatica e la Telematica, Italy), Daniel Malbert (Ministère de la Culture et de la Communication, France), Patricia Manson (European Commission), Antonella Mulè (Direzione Generale per gli Archivi, Italy), Hans Nissens (CultuurNet Vlaanderen, Belgium), Nick Poole (Resource, UK), Colette Rousseau-Rochet (Ministry of the French Community, Belgium), Bernard Smith (European Commission), Cinzia Stortone (Sogei, Italy), Jeroen Walterus (Vlaams Centrum voor Volkscultuur, Belgium), Jos Van Rillaer (Ministerie van de Vlaamse Gemeenschap, Belgium), Francesco Vargiu (Centro Tecnico per la Rete Unitaria per la Pubblica Amministrazione, Italy), Léon Zaks (Ministère de la Communauté française, Belgium).