Handbook for quality in cultural Web sites Improving quality for citizens

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Handbook for quality in cultural Web sites
Improving quality for citizens


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Directory of European and national rules on Web Applications
edited by the Library of the Italian Senate
(Chiara De Vecchis)

Foreword
European regulation
Member states rules
- Austria
- Belgium
- Denmark
- Finland
- France
- Greece
- Ireland
- Italy
- Luxembourg
- The Netherlands
- Portugal
- Spain
- Sweden
- United Kingdom
International documents

1. Foreword

Definition and goals
In addition to the Guidelines and Recommendations a list is being compiled. This list offers the most complete and updated panorama of production of standards and regulations - both at the community level and of the single members of the European Union - relative to Web Applications. This is done with the conviction that information on directions and policies currently in act in the differing national situations is an indispensable step towards the adoption of uniform, shared qualitative criteria.
It will have periodic updates and, where possible, links to the complete text of each single regulation and standard.

Structure and criteria
It will be an un-annotated list, organised by nation and within which data will be eventually organised according to the differing laws sources.
To explain clearly, there were added short notes to illustrate the content of the documents. Inside each paragraph, the specifications are in chronological order, from the last years. Indeed, this research should not be considered as being limited to State legislation (which appears at first view, in this specific area, to be still very limited in terms of quality.); rather, the study aims to include any normative document from public sources which is relevant to Web application, with particular reference - on the side of "addressee" of the regulations - to cultural public subject, and - on the side of contents - to usability and accessibility themes. In some cases other types of not normative documents (reports, projects, different publications) have been included as judged indicatives of political choices which have impact on themes of the inventory. In the final schedule some international standards will also be included.
The documents on web applications related to the aspects of the ‘Information Society’, are excluded. Those are the domains and the supplying web access service regulation, specifique tecniques on infrastructure or on formats, metadata etc, regulations on web security of nets and privacy, telecommercing and distance university, diffusion and development of broadband, intellectual property, digital signature, digital protocoll and issues connected to e-business, e-commerce ,e-learning and to telecommunications in general. Moreover are escluded the norms related to the formation, conservation, and riprodaction of offline digital documents. All that concerning l’e-government has been included only if relevant for the ambits of the inventory or if, vice versa, relating to general strategies and policies. At the level of the community, it has bee given particulary emphases to documents producted in the contest of the various eEurope initiatives.
Some efforts have been devoted to including more links – also not “official”- to the norms texts, to garantee the best availability, when ever it is possible, giving preference to links to texts in PDF format. In some cases, have been pointed out other texts in different ways connected to the mentioned norms.
All that being stated, the inventory does not presume to be exhaustive: it is meant to be ,specially in the online version, as work in progress open not only to future modifications of the normative national and international landscape, but also to furthers widening implementation by compilers and users.

Methodology and sources
The research has been mostly carry out at the Italian Senat of Library, taking advantage of its collection of sources and search tools. In particular, the official sources for the laws of the EU Countries have been selected from the bibliography Le pubblicazioni ufficiali dei Paesi dell’Unione Europea attraverso le raccolte della Biblioteca del Senato, appendix of La bibliografia italiana dei Parlamenti nazionali dell’Unione Europea, to be shortly edited by the Library. Other sources are mentioned in the conclusion of the singles schedules, nation by nation.In the research in database or on internet, the main key words have been Web and Internet variously combined with Digitalisation, Accessibility, Quality, Usability and Public (in the various languages of the list). From the point of view of chronological cover, the duration and validity of the norms will be taken into account and in any case, all documents from 1995 to the present day will be included.The last visit to all mentioned URL has been effected between the 10th january and the 9th february2004.

Problems and observations
In attempting an exhaustive cover in this area, certain factors must be considered.
In the first place, the research is carried out in the context of documentation from public sources, which can be considered critical from the point of view of accessibility and qualitative organisation of documents.
Secondly, documents of limited circulation or which are less "visible," are also considered relevant (circulars, deliberations, etc.).
Difficulties increase because many countries are involved, with different legal traditions and a multitude of lists and registers as sources; indeed, the recent extension of the European Union to 25 Member States and the prospective of further expansion mean that the range of the study will become wider in the long term.
In a similar panorama, alongside the role of official European and national journals (whose updating goes to the disadvantage of semantic indexing of texts), and of data banks on regulations which are available on CD-ROM (the internal organisation of data to the end of research goes to the disadvantage of updating), it would seem that the role of Internet sources is central, even considering all the measures for caution which the means demands.
It is, indeed, ever more the case that national governments, inter-governmental and non-governmental organisations are using the Web to spread information, sometimes in addition to or even in substitution of press releases. The result is greater access to documentation from public sources; it is for this reason that filters that are appropriate, relevant and pertinent to expectations should be placed on availability of information.
In this initial phase filters should be limited to lexical filters obtained from main Key words such a Web and Internet, variously combined with Digitalisation, Accessibility, Quality, Usability and Public (in the various languages of the list). Nevertheless disparity are still strong among the different States for which that concerns chronological cover, availability of full texts or only references publications, semantic indexation of documents, as well as instruments, modality and research tools. Moreover monolinguism of many official websites still persist. In this inventory titles of documents are expressed in the official language of the different countries and the limits of publication ( where they are available) follow quoted or even classified ways. It has been opt for English language only in the cases in which the procured documents on internet would presented already in this form on the official site of the spreader entity. English language recurs in the inventory, also each time an entity places it to its official denomination or to the documents which it enacts or where are links in the official English version in the mentioned documents.
All this considerations influence the organization of the quotations in the inventory.
Anyway many efforts have been devoted to render the vast amount of the different collected data more possibly coherent, pointing out for each document minimal elements of identification; the inevitable heterogeneity are motivated by the exigence to favour consultation ageless compared to an uniformity which would risk not to take into account the singles local reality.

2. European Regulation
<http://europa.eu.int/celex/>

Legislation

Decision No 2256/2003/EC of the European Parliament and of the Council of 17 November 2003 adopting a multiannual programme (2003-2005) for the monitoring of the eEurope 2005 action plan, dissemination of good practices and the improvement of network and information security (MODINIS)
(Text with SEE relevance)
2256/2003/CE
« Official Journal », n. L 336 of 23/12/2003, p. 0001-0005
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2003/l_336/
l_33620031223it00010005.pdf>

Council Resolution of 18 February 2003 on the implementation of the eEurope 2005 Action Plan 2003/C 48/02
« Official Journal » n. C 048 of 28/02/2003, p. 0002-0009
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2003
/c_048/c_04820030228it00020009.pdf>

<http://europa.eu.int/comm/enterprise/ict/policy
/b2b-con2003/cri.pdf>

<http://europa.eu.int/information_society/eeurope
/2005/doc/all_about/resolution.doc>

Council Resolution on 6 February 2003
“eAccessibility” – Improving the access of people with disabilities
to the knowledge based society
2003/C 39/03
« Official Journal » n. C 039 of 18/02/2003, p. 0005-0007
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2003/
c_039/c_03920030218it00050007.pdf>

<http://www.innovazione.gov.it/ita/intervento/normativa/
allegati/concl_060203.shtml>

Council Resolution of 25 March 2002
on the eEurope Action Plan 2002
Accessibility of public Websites and their content
2002/C 86/02
« Official Journal », n. C 086 of 10/04/2002, p. 0002-0003
<http://europa.eu.int/eur-lex/pri/it/oj/dat/
2002/c_086/c_08620020410it00020003.pdf>

<http://www.innovazione.gov.it/ita/intervento/
normativa/allegati/ris_250302.shtml>

Council Resolution of 21 January 2002
On culture and the knoledge society
2002/C 32/01
« Official Journal », n. C 032 of 05/02/2002, p. 0001-0001
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2002/
c_032/c_03220020205it00010001.pdf>

Council Resolution of 8 October 2001
"e-Inclusion" - exploiting the opportunities of the
information society for social inclusion
2001/C 292/02
« Official Journal», 18 October 2001, n. C 292/6
<http://europa.eu.int/eur-lex/pri/it/oj/
dat/2001/c_292/c_29220011018it00060008.pdf>

<http://www.innovazione.gov.it/ita/
intervento/normativa/allegati/ris_081001.shtml>

Council Decision of 22 December 2000 ,adopting a multi-annual Community programme to stimulate the development and use of European digital content on the global networks and to promote linguistic diversity in the information society
2001/48/CE
« Official Journal », n. L 014 of 18/01/2001, p. 0032-0040
<http://europa.eu.int/eur-lex/pri/it/oj/dat/
2001/l_014/l_01420010118it00320040.pdf>

Documents of public interest

Opinion of the European Economic and Social Committee on the Communication from the Commission to the Council, the European Parliament, the Economic and Social Committee and the Committee of the Regions on eEurope 2003 Final Report"
COM(2003) 66 final
« Official Journal », n. C 220 of 16/09/2003, p. 0036-0038
<http://europa.eu.int/eur-lex/it/com
/cnc/2002/com2002_0263it01.pdf>

Common Position (EC) n. 39/2003 of 26 May 2003 adopted by the Council,
acting in accordance with the procedure referred to in Article 251 of the Treaty establishing the European Community, with a view to adopting a decision of the European Parliament and of the Council adopting a multi-annual programme (2003 to 2005) for the monitoring of the eEurope 2005 Action Plan, dissemination of good practices and the improvement of network and information security (MODINIS)
(Text with SEE relevance)
2003/C 159 E/02
« Official Journal » n. C 159 E del 08/07/2003, p. 0011-0017
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2003
/ce159/ce15920030708it00110017.pdf>

Opinion of the European Economic and Social Committee on the "Proposal for a Decision of the European Parliament and of the Council adopting a multi-annual programme (2004-2006) for the effective integration
of Information and Communication Technologies (ICT)
in education and training systems in Europe (eLearning Programme)"
COM(2002) 751 final
« Official Journal », n. C 133 of 06/06/2003, p. 0033-0037
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2003/
c_133/c_13320030606it00330037.pdf>

Opinion of the Committee of the Regions on the Communication from the Commission to the Council, the European Parliament, the Economic and Social Committee and the Committee of the Regions eEurope 2002: creating a EU framework for the exploitation of public sector information, and the Proposal for a Directive of the European Parliament and of the Council on the re-use and commercial exploitation of public sector documents.
2003/C 73/10
« Official Journal », n. C 073 of 26/03/2003, p. 0038-0040
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2003/
c_073/c_07320030326it00380040.pdf>

Opinion of the European Economic and Social Committee on the Proposal for a Council Decision adopting a multi-annual programme (2003-2005) for the monitoring of eEurope, dissemination of good practices and the improvement of network
and information security (MODINIS)
(COM(2002) 425 final - 2002/0187 (CNS))
« Official Journal », n. C 061 of14/03/2003, p. 0184-0187
<http://europa.eu.int/eur-lex/pri/it/oj/dat/2003/
c_061/c_06120030314it01840187.pdf>

Communication from the Commission to the Council, the European Parliament, the Economic and Social Committee and the Committee of the Regions
eEurope 2002 Final Report
11.02.2003
COM/2003/0066 final
<http://europa.eu.int/eur-lex/it/com/
cnc/2003/com2003_0066it01.pdf>

<http://www.innovazione.gov.it/eng/
intervento/e_europe/030212_acte_eEurope_2002_en.pdf>

eEurope 2002 benchmarking – I giovani d’Europa nell’era digitale
Commission Staff Working Paper
Bruxelles, 20.01.2003
SEC(2003)72
[ cancel and substitute pages 2, 7, 22, 24 e 25 di SEC(2001)1583
of 2 October 2001]
<http://www.innovazione.gov.it/ita/intervento/
e_europe/b_030123.doc>

3. Member state rules

AUSTRIA

Strategies and projects

Stabsstelle IKT-Strategie des Bundes [Chief Information Office]
e-Government strategien
Prof. Dr. Reinhard Posch
Wien, 14-16.09.02
Teil I (Online Verfahren)
<http://www.cio.gv.at/egovernment/strategy/Teil_I.pdf>
Teil II (Verfahren und Methoden innerhalb der Bundesverwaltung)
<http://www.cio.gv.at/egovernment/strategy/Teil_II.pdf>

Bericht über die Umsetzung der WAI1-Leitlinien in Österreich
Stand: 2. Quartal 2002
Mag. Birgit Wilder
Wien, 19.06.02
<http://www.cio.gv.at/egovernment/wai/
Umsetzungsbericht.pdf>

Bundeskanzleramt
Wirtschaftliche KoordinationAktionsplan eEurope 2002, Maßnahmenkatalog
Umsetzung in Österreich, Stand: 1.03.2002
<http://www.bka.gv.at/bka/service/
publikationen/infogesellschaft/apmaerz02.pdf>

Related documents:
Der Aktionsplan eEurope 2002 kann unter
<http://europa.eu.int/information_society/
eeurope/index_de.htm> [abgerufen werden]

Projektschwerpunkt eCulture [Project Focus eCulture]
<http://www.efit.at/eculture/>

Sources

Bundesegesetzblatt für die Republik Österreich, 1945-

To be continue from:
Gesetzblatt für Das Land Österreich

Web sources

österreichischen Parlament
<http://www.parlinkom.gv.at/>

Bundesregierung
<http://www.austria.gv.at/e/> [English version]

Stabsstelle IKT-Strategie des Bundes (Chief Information Office)
<http://www.cio.gv.at/>

Guetesiegel
<http://www.guetesiegel.gv.at/>
eFit (Portal for information and commnunication technologies development)
<http://www.efit.at/>
In particular: <http://www.efit.at/eculture/>

BELGIUM

Flemish Community

eFl@nders-Digital Action Plan
[Flemish government programme wishes to join the objectives of the eEurope European Programme, but wants to go further and more in to details]
<http://www.eflanders.be>

e-Government in Flanders-Vision and electronic services towards citizens
[Flemish government programme wants to create an integrated government portal, through which all citizens, companies, organizations, institutions and associations can communicate in confidence with an interactive government ]
<http://www.vlaanderen.be/egov>

Cultuur digitaal [Digitisation of culture in Flanders]
[ Internet pages prepared by the Cultural Ministry sector of Flemish Community to illustrate the works in progress for digitisation of cultural heritage and to exchange information on programmes and policies between the member states, according to Lund principles of 4 April 2001]
<http://www.vlaanderen.be/cultuurdigitaal>

Vlaams Fonds voor Sociale Integratie van Personen met een Handicap
[The Flemish Fund for the Integration of Disabled Persons]
Guidelines
[for Websites accessibility ]
<http://www.vlafo.be/>

Action BlindSurfer
[Iniziative, result of the collaboration of a private citizen, Rudi Canters,
with Belgium organizations Blindenzorg Licht en Liefde e ONA (Oeuvre Nationale des Aveugles), undertaken in 2000 and supported by the Flemish Ministry of Welfare, Health,
Equal Opportunities and Cooperation. to development.
Since 28 April 2003 BlindSurfer is member of the EuroAccessibility Consortium. He promotes various projects such as BlindSurferLabel, a quality label (made of a logo and of the inscription “BlindSurfer”) which garantees to visually handicapped persons that the Website is easily accessible for them. Sites authorized to show the logo are those that trough a constant monitoring demonstrate to agree to the directives on accessibility ]
<http://www.blindsurfer.be>

<http://www.oost-vlaanderen.be/link.cfm?lnk=

http://www.blindenzorglichtenliefde.be>

Guidelines for the corporate and technical standards of the Ministry
of the Flemish Community in Intranet and Internet sites
[ The purpose of the corporate identity of the Ministry of the Flemish Community is to create Websites whose stucture is uniform and thematic, instead of being an exact copy of the organisational structure. Similar guidelines have been formulated specifically for the Intranet and Internet sites of the department of Welfare, Health and Culture administration belongs. Conventions are also made within the Ministry of the Flemish Community concerning technical standards to adopt. I]

Accessibility for disabled to Websites of the Ministry
of the Flemish Community
[A checklist with basic recommendations to improve the accessibility of their websites for visually handicapped persons]

French Community

Cadre Qualité Bruxelles [The Brussels Quality Framework]
[Workgroup aiming at the setting up of baselines for a shared vision of criteria of quality for cultural Websites. It will product a desciptive framework of the definition of the concept of quality in terms of objective and measurable criteria.]
<http://www.cfwb.be/qualite-bruxelles/pg001.asp>

Wall-On-Line: l’e-gouvernement wallon
[E-government portal with a section dedicated to Websites accessibility themes ]
<http://egov.wallonie.be/>

<http://egov.wallonie.be/accessibilite/index.htm>

Related documents:

Région Wallonne
Les mesures concrètes prises par la Ragion wallonne en matière d'accessibilité
Béatrice van Bastelaer
Charleroi, 26 september 2003
<http://egov.wallonie.be/docs/accessibilite/pa01.htm>

Circulaire du Ministre-Président
Règles relatives aux sites Web de la Région wallonne et à leur accessibilité – Règles relatives aux formulaires intelligents
Jambes, 16 juin 2003
<http://egov.wallonie.be/docs/Circulaire-sitesweb.doc>

Charte graphique Web de la Région wallonne
[Guide for the realization and recognizability of the sites created by Region, not yet officially validated by the Wallon Government]
<http://egov.wallonie.be/guideweb/>

Sources

Moniteur Belge/Belgisch Staatsblad, 1839-

Recueil des lois, décretés et arretes/Verzameling der wetten,
decreten en besluiten, 1973- . Bruxelles: Moniteur Belge

Web sources

Chambre des Représentants de Belgique / Kamer van Volksvertegenwoordigers van België
<http://www.dekamer.be/>

Sénat de Belgique / Belgische Senaat
<http://www.senate.be>

Portail fédéral / Federale Portaalsite
<http://www.belgium.be/eportal/index.jsp>

Moniteur Belge
<http://www.moniteur.be/index_fr.htm>

Service public fédéral Justice
<http://www.just.fgov.be/index_fr.htm>

Services publics de l'administration de la Communauté française
<http://www.cfwb.be/default2.asp>

Vlaanderen – Portail (Portale della Comunità fiamminga)
<http://www.vlaanderen.be/>

Portale per l'e-government nella Comunità fiamminga
<http://www2.vlaanderen.be/ned/sites/egovinfo>

Carrefour de la Région Wallonne
<http://www.wallonie.be>

Wallex, la base de données juridiques de la Région wallonne
<http://wallex.wallonie.be/indexMain.html>

Blindenzor Licht en Liefde
<http://www.blindenzorglichtenliefde.be/>

Vlaams Fonds voor Sociale Integratie van Personen met een Handicap (Flemish Fund for the social integration of disabled people)
<http://www.vlafo.be/>

DENMARK

Hjemmesider tilgængelighed. Statens retningslinger
for offentlige hjemmesiders og netsteders tilgængelighed
Statens Information, 2000
Version 1.1-10.12.2000
[Websites accessibility Guidelines]
<http://www.netsteder.dk/publ/tilgaeng/clean.html>

Forskingsministeriet [Ministry of Research and Information Technology]
Realigning to the network society
Report to the Folketing
Version 1.0-17.01.2000
[Report presented to Danish Parliament in December 1999. It includes special initiatives to increase the homepages quality standard. of public authorities through a continuous monitoring of quality and accessibility for people with disabilities. This initiative, “Bedst på Nettet” (Best on the Net) is in process of being realized]
<http://www.fsk.dk/fsk/publ/2000/realigning/>

Ministeriet for Videnskab, Teknologi og Udvikling
Det Digitale Danmark-omstilling til netværkssamfundet-Hovedrapport
29.11.1999
ISBN: 87-90850-83-1
ISBN (Internet): 87-90850-87-4
[Report presented by Danish Government ;it underlines the importance of the development of an accesible Web design, with particular references to disabled people]
<http://www.videnskabsministeriet.dk/cgi-bin/
doc-show.cgi?doc_id=19166&doc_type=37&markwords=digitale> [illustrative form]

<http://www.detdigitaledanmark.dk/rapport/ddd.pdf>

Hjemmesiders tilgængelighed. Statens retningslinier for hjememsider
og net-steder til brugere med funktionsnedsættelser
Statens Information, 1999
Version 1.0.-01.10.1999
ISBN: 87-601-8470-1
[Websites accessibility Guidelines]

Offentlige hjemmesiders tilgængelighed. En undersøgelse
af 144 offentlige hjemmesiders tilgængelighed for handicappede
Center for Ligebehandling af Handicappede
Version 1-07.12.1998
ISBN: 87-90346-18-1
<http://www.clh.dk/rapport/hjemmesider/>

Related documents:

[Attachment]
Det Digitale Danmark-omstilling til netværkssamfundet-Bilagsrapport
29.11.1999
ISBN (Internet): 87-90850-85-8
<http://www.videnskabsministeriet.dk/cgi-bin/
doc-show.cgi?doc_id=19127&doc_type=37&markwords=digitale> [illustrative form]

<http://www.videnskabsministeriet.dk/fsk/
publ/ddd/htmlversion/bilag/detdigitaledanmark.pdf>

Sources

Lovtidende for Kongeriget Danmark, 1871-
Ministerialtidende for Kongeriget Danmark, 1798- . København: J.H. Schultz,1798-
Lovtidenden, [c.n.v.].

Web sources

The Danish Ministry of Foreign Affairs-Denmark's official Web site
<http://www.denmark.dk> [English version]

Folketinget (Parlamento)
<http://www.ft.dk/?/samling/20021/MENU/00000005.htm> [English version]

Ministeriet for Videnskab Teknologi og Udvikling
<http://www.videnskabsministeriet.dk/cgi-bin/frontpage.cgi>

Ministeriet for Videnskab Teknologi og Udvikling-IT- og Telestyrelsen (Ministry of Science, Technology and Innovation –National Agency for IT and Telecommunications )
<http://www.si.dk/>
<http://www.itst.dk/mainpage.asp> [English version]

Ministeriet for Videnskab Teknologi og Udvikling – Project Det digitale Denmark
<http://www.detdigitaledanmark.dk/>

Center for Ligebehandling af Handicappede (The Equal Opportunities
Centre for Disabled Persons)
<http://www.clh.dk/>

Det Centrale Handicapråd (Danish Disability Council)
<http://www.dch.dk/english/index.htm> [English version]

FINLAND

Sisäasianministeriö [Ministry of the Interior]
Julkisen hallinnon tietohallinnon neuvottelukunta, JUHTA
Laatua Verkkoon. Julkisten verkkopalvelujen laatu- ja arviointikriteerit
[High quality Web services. Quality and assessment criteria concerning public Web services, by the Advisory Committee on Information Management in Public Administration, JUHTA ]
28.03.2003
ISBN 951-804-351-5
ISSN 0788-6322
<http://www.vm.fi/tiedostot/pdf/fi/33273.pdf>

<http://www.vm.fi/tiedostot/pdf/fi/35314.pdf>

Julkisen hallinnon tietohallinnon neuvottelukunta, JUHTA
[Advisory Committee on Information Management in Public Administration]
Julkishallinnon www-sivuston suunnittelun ohjeet [Guidelines for designing websites]
jhs 129 [JUHTA Recommendations for the public administration]
13.12.2000
Voimassaoloaika: Toistaiseksi
<http://www.intermin.fi/intermin/hankkeet/juhta/
home.nsf/pages/AB3905A05FD6EA90C2256
BE600225323?Opendocument>

Projects

Sisäasianministeriö [Ministry of the Interior]
Development programme 2002-2005 for electronic services in the Ministry's administrative sector
[The Programme aims to render accessible to Web citizens a significant part of services produced by ministerial administration , starting from 2005]

Action programme 2002-2003 for e-Government
[introduced on January 2002]

Development Project for e-Government JUNA
[Developed by Ministry of the Interior between 1999 and 2001.Its principals results have been presented in a Final Report. Developted projects have been transferred to the Public Administration Development Unit, which started working on 1 January 2002 . A relevant part of the project has been included in the Action Programme 2002-2003 for e-Government. The Programme has been prearranged by the sub-Commettee for e-government presided by MP Jouni Backman]

Sources

Virallinen lehti, 1917- . Helsinki, 1917-
[«Official Journal», published in 1857, with other titles]

Web sources

Suomen Tasavallan Presidentti: (Republic Presidency)
<http://www.tpk.fi/english/> [English version]

Eduskunta (Parliament)
<http://www.eduskunta.fi/>

Link to data banks of Parliament Library
<http://www.eduskunta.fi/kirjasto/Welcome-
eng.html#datab> [English version]

Sisäasianministeriö-Julkisen hallinnon tietohallinnon neuvottelukunta, JUHTA (Ministero dell'Interno-Advisory Committee on Information Management
in Public Administration)
<http://www.intermin.fi/intermin/
hankkeet/juhta/home.nsf/>

eFinland ( e-government and e-business Finland Portal)
<http://e.finland.fi/>

FRANCE

Regulations and circulars

Premier Ministre
Circulaire du 12 septembre 2003, relative au développement de l'administration électronique
NOR: PRMX0306850C
«Journal Officiel» n° 216 du 18 septembre 2003 p. 16006
<http://www.legifrance.gouv.fr/>

Premier Ministre
Circulaire du 4 décembre 2002 relative à la mise en œuvre de la deuxième version du cadre commun d'interopérabilité des systèmes d'information publics
[commun aux administrations de l'Etat]
NOR: PRMX0205357C
«Journal Officiel» n° 30 du 5 février 2002, p. 2335
<http://www.adae.pm.gouv.fr/spip/article.php3
?id_article=19>

<http://www.legifrance.gouv.fr/WAspad/Visu?
cid=271048&indice=1&table=JORF&ligneDeb=1>

Premier ministre
Circulaire du 21 janvier 2002 relative à la mise en oeuvre d'un cadre commun d'interopérabilité pour les échanges et la compatibilité des systèmes d'information des administrations
NOR: PRMX0205357C
«Journal Officiel» n° 30 du 5 février 2002, p. 2335
<http://www.journaldesmaires.com/
interface/diverscommuns/circ173.html>

<http://www.legifrance.gouv.fr/WAspad/
Visu?cid=271048&indice=1&table=JORF&ligneDeb=1>

Agence pour le Développement de l'Administration électronique (ADAE)
Circulaire du 12 septembre 2003 relative au développement de l'administration électronique
NOR: PRMX0306850C
«Journal Officiel» n° 216 du 18 septembre 2003, p. 16006
<http://www.legifrance.gouv.fr/WAspad/
UnTexteDeJorf?numjo=PRMX0306850C>

Premier Ministre
Décret n° 2002-1064 du 7 août 2002 relatif au service public de la diffusion
du droit par l'Internet
NOR: PRMX0205836D
«Journal Officiel» n° 185 du 9 août 2002, p. 13655
<http://www.legifrance.gouv.fr/WAspad/
UnTexteDeJorf?numjo=PRMX0205836D>

Premier Ministre
Décret n° 2000-1167 du 1er décembre 2000 portant création d'une mission interministérielle pour l'accès public à la micro-informatique, à l'Internet
et au multimédia
NOR: PRMX0004525D
«Journal Officiel» n. 280 du 3 Décembre 2000 p. 19213
<http://www.admi.net/jo/20001203/PRMX0004525D.html>

<http://www.admi.net/jo/2000/19213.html>

<http://www.sante.gouv.fr/adm/dagpb/bo/2000/00-48/a0483285.htm>

<http://www.legifrance.gouv.fr/WAspad/Visu?cid=240758&indice=1&table=
JORF&ligneDeb=1>

Related documents:

Premier Ministre
Décret no 2001-570 du 2 juillet 2001 relatif à l'attribution d'une indemnité au président de la mission interministérielle pour l'accès public à la micro-informatique, à l'Internet et au multimédia
NOR: PRMX0104924D
«Journal Officiel» n° 152 du 3 juillet 2001, p. 10607
<http://www.legifrance.gouv.fr/WAspad/
UnTexteDeJorf?numjo=PRMX0104924D>

Premier Ministre
Arrêté du 3 juillet 2001 fixant le montant de l'indemnité allouée au président
de la mission interministérielle pour l'accès public à la micro-informatique,
à l'Internet et au multimédia
NOR: PRMX0104925A
«Journal Officiel» n° 154 du 5 juillet 2001, p. 10734
<http://www.legifrance.gouv.fr/WAspad/UnTexteDeJorf?numjo=PRMX0104925A>

<http://www.adminet.com/jo/20010705/PRMX0104925A.html>

Premier Ministre
Circulaire du 31 décembre 1999 relative à l'aide aux démarches administratives
sur l'Internet
NOR: PRMX0003923C
«Journal Officiel» n° 5 du 7 janvier 2000, p. 279
<http://www.legifrance.gouv.fr/WAspad/
UnTexteDeJorf?numjo=PRMX0003923C>

Premier Ministre
Circulaire du 7 octobre 1999 relative aux sites Internet des services et des établissements publics de l'Etat
NOR: PRMX9903708C
«Journal Officiel» n° 237 du 12 octobre 1999, p. 15167
<http://www.legifrance.gouv.fr/WAspad/UnTexte
DeJorf?numjo=PRMX9903708C>

Premier Ministre
Décret n° 99-68 du 2 février 1999 relatif à la mise en ligne des formulaires administratifs
NOR: PRMX9903385D
«Journal Officiel» n° 29 du 4 février 1999 p. 1775
<http://www.legifrance.gouv.fr/WAspad/UnDocument?base
=LEGI&nod=PQHZBXXXXXX000AAXXXXXXAA>

Reports, frameworks and other documents:

Les Actes de la première Journée de l'Interopérabilité
27 November 2002
<http://www.adae.pm.gouv.fr/upload/documents/actes.pdf>

Agence pour le Développement de l'Administration électronique (ADAE)
Cadre commun d'interopérabilité des systèmes d'information publics (CCI)
Dossier d'introduction
Version 2.1
September 2003
<http://www.adae.pm.gouv.fr/spip/article.php3?id_article=219>

Ministère de l'économie, des finances et de l'Industrie
Government on line
Country Report
Par Michel De Rocca
Paris, June 2002
<http://governments-online.org/documents/
country_reports/index.shtml>

Related documents:

The Government OnLine International Network
<http://governments-online.org/>

Ministère de la fonction publique et de la réforme de l'Etat
Remise du livre blanc Protection des données personnelles
et administration électronique
Dossier de presse
26 février 2002
<http://www.fonction-publique.gouv.fr/communications/
dossiers-presse/mission_truche.pdf>

Related documents:

Discours de Michel Sapin, Ministre de la Fonction publique et de la reforme de l'état, prononcé à l'occasion de la remise du rapport
Protection des données personnelles et administration électronique
Mardi 26 février 2002
<http://www.fonction-publique.gouv.fr/communications
/dossiers-presse/mission_truche.pdf>

La diffusion numérique du patrimoine, dimension de la politique culturelle
Rapport de M. Bruno Ory-Lavollée à M.me la ministre de la culture et de la communication
Janvier 2002
<http://www.culture.gouv.fr/culture/actualites/
rapports/ory-lavollee/ory-lavollee.pdf>

Agence pour les Technologies de l'Information et de la Communication
dans l'Administration (ATICA)
L'accessibilité vue par Visual Friendly
6 décembre 2001

Comité de rédaction Internet du Ministère de la Culture
Date de création: lundi 7 février 2000
<http://www.culture.gouv.fr/cri/>

Agence pour le Développement de l'Administration Électronique (ADAE)
Accessibilité des services Internet. Appel à commentaires-référentiel

Sources

«Journal officiel de la République Française». Édition des lois et décrets, 1976- . Paris: Journaux officiel, 1976-

«Journal officiel de la République Française». Table alphabétique du journal officiel, Table chronologique des textes d'interêt general…, 1946-

Recueil des principales lois d'interêt général deliberées par la Chambre des Députés….[poi Assemblée Nationale] devenues definitives depuis le 1er janvier 1898- . Paris: Impr. de la Chambre des Députés, Motteroz, 1898-

Web sources

Assemblée Nationale
<http://www.assemblee-nationale.fr/>

Sénat
<http://www.senat.fr/>

Le service public de la diffusion du droit
<http://www.legifrance.gouv.fr/>

La documentation française
<http://www.ladocumentationfrancaise.fr/>

Vie publique, le site d'information de la Documentation française
<http://www.vie-publique.fr/>

Ministère de Culture et Communication
<http://www.culture.fr>
In particolare <http://www.portail.culture.fr/>

Ministère de la Justice
<http://www.justice.gouv.fr>

Ministère de la fonction publique et de la réforme de l'Etat
<http://www.fonction-publique.gouv.fr>

Admi-net – Cyberdocumentation center main portal
<http://www.admi.net>

Autorités administratives indépendantes:

Commission Nationale Informatique Libertés (CNIL)
<http://www.cnil.fr/index.htm>

Commission d'accès aux documents administratifs (CADA)
<http://www.cada.fr/>

Autorité de régulation des télécommunications (ART)
<http://www.art-telecom.fr/>

Agence pour les Technologies de l'Information et de la Communication dans l'Administration (ATICA)

Agence pour le Développement de l'Administration électronique (ADAE)
<http://www.adae.pm.gouv.fr/>

GERMANY

BSI-Bundesamt für Sicherheit in der Informationstechnik
E-Government-Handbuch [E-Government Manual]
Einleitung und Übersicht
Redaktion: Projektgruppe E-Government im Bundesamt für Sicherheit
in der Informationstechnik
2002-2003 (work in progress)
<http://www.e-government-handbuch.de>

<http://www.bsi.bund.de/fachthem/egov/6_en.htm> [english version only online]

<http://www.bsi.bund.de/fachthem/egov/6.htm>

<http://www.bsi.bund.de/fachthem/egov/download/0_Einlei.pdf> [version pdf]

Gesetz zur Gleichstellung behinderter Menschen und zur Änderung
anderer Gesetze
27.4.2002
Verkündet in BGBl I 2002 Nr. 28 vom 30.4.2002
<http://www.behindertenbeauftragter.de/files
/1027946170.39/gleichstellungsgesetz.pdf>

<http://www.behindertenbeauftragter.de/gesetzgebung/
behindertengleichstellungsgesetz/gesetzestext>

<http://www.rechtliches.de/info_Gesetz_zur_Gleichstellung_
behinderter_Menschen_und_zur_Aenderung_anderer_Gesetze.html>

<http://www.sidiblume.de/info-rom/bgbl/2002s1467.htm>

Beauftragter der Bundesregierung für die Belange behinderter Menschen
Begründung zum Gleichstellungsgesetz
2002
[On equal opportunities for disabled people]
<http://www.behindertenbeauftragter.de/
files/1027946170.39/Begruendung.pdf>

<http://www.behindertenbeauftragter.de/gesetzgebung/
behindertengleichstellungsgesetz/begrndung>

Internet für alle
Aktionsprogramms 2000
<http://www.mfg.de/internet-fuer-alle/>

<http://www.bundesregierung.de/Themen-A-Z/
Informationsgesellschaft-,3798/Initiative-Internet-fuer-alle.htm>

Related documents:

Internet for All-Ten Steps on the Path to the Information Society
18.09.2000
<http://www.staat-modern.de/eng/download/info/tensteps.pdf>

Sources

Bundesgezetzblatt, 1949-

Web sources

Bundestag
<http://www.bundestag.de/>

Bundesrat
<http://www.bundesrat.de/>

Bundesregierung
<http://www.bundesregierung.de/>

Bundesanzeiger Verlag-Das Bundesgesetzblatt online
(online «Official Journal »)
<http://www.bundesanzeiger.de/index.php?main=5&sub=2>

Bundesamt für Sicherheit in der Informationstechnik
<http://www.bsi.bund.de/>

Forum Informationgesellschaft
<http://www.forum-informationsgesellschaft.de/fig/extern/index.htm>

Programme“Moderner Staat-Moderne Verwaltung
[Modern State-Modern Administration]”
<http://www.staat-modern.de/>

Medien-und Filmgesellschaft Baden-Württemberg (MFG)
<http://www.mfg.de/>

IRELAND

Minister for Justice Equality and Law Reform
An Bille Um Mi´Chumas, 2001. Disability Bill, 2001
Number 68 of 2001
Presented: 19 December 2001
<http://www.gov.ie/bills28/bills/2001/6801/default.htm>

<http://eaccess.rince.ie/white-papers/2002/legislation/b6801d.txt>

Equal Status Act
In: Legislative Information-An tOireachtas. Acts of the Oireachtas
Number 8 of 2000
[26th April, 2000]
<http://www.gov.ie/bills28/acts/2000/a800.pdf>

Department of the Taoiseach (Prime Minister), Information Society Policy Unit
New Connections. A strategy to realise the potential
of the Information Society
Government Action Plan
March 2002
<http://taoiseach.gov.ie/upload/publications/1153.pdf>

Department of Health, Midwestern Health Board
Recommended Guidelines for Public Sector Organisations
Report of the Interdepartmental Group
October 1999
ISBN 0-7076-6275-3
<http://www.mwhb.ie/documentation/pandp/
pandp/corporateservices/
customerservices/WebpublicationsrecommendedGuidelines/govguide.pdf>

Department of the Taoiseach (Prime Minister)
Implementing the Information Society in Ireland: an Action Plan
(PN 6727)
January 1999
<http://taoiseach.gov.ie/upload/publications/238.rtf>

ISC Reports

Information Society Commission (ISC), Department of the Taoiseach (Prime Minister)
eGovernment Working Group
eGovernment. More than an automation of government services
October 2003
<http://www.isc.ie/downloads/egovernment.pdf>

eInclusion: expanding the Information Society in Ireland
Report to the Information Society Commission
Dr. Susan O'Donnell Itech Research
Helen McQuillan Ennis Information Age Services
Dr. Anna Malina Itech Research
September 2003-October 2003
<http://www.isc.ie/downloads/einclusion.pdf>

Information Society Commission (ISC), Department of the Taoiseach
(Prime Minister)
Building the Knowledge Society
Report to Government
December 2002
<http://www.isc.ie/downloads/know.pdf>

Sources

Iris oifigiúil/official gazette, 1923 [?]- . Dublin: Stationery Office, 1923-

Irish Statute Book, 1922-2001. Dublin: Stationery Office

Irish current law statutes annotated, 1984- . London: Sweet and Maxwell, 1984-.

Achtanna an Oireachtais mar a Fógraíodh iad/Acts of the Oireachtas as promulgated, 1980- . Dublin: Stationery Office, 1982-

Statutory instruments/Eire. Ionstraim i reachtula, 1922- . Dublin: Stationery Office, 1922-

Irish Supreme Court Decisions, [?]-

Irish High Court Decision, 1933 [?]-

Web sources

Parliament
<http://www.irlgov.ie/>, <http://www.irlgov.ie/oireachtas/frame.htm>

Government of Ireland
<http://www.gov.ie/>

British and Irish Legal Information Institute. Access to Freely Available
British and Irish Public Legal Information
<http://www.bailii.org/>

Irish Legal Information Initiative, run by UCC Law Faculty in contribution to BAILII
<http://www.irlii.org/>

University College Cork Law Department, Faculty, Irish Law Site
<http://www.ucc.ie/law/irishlaw/>

National Disability Authority
<http://www.nda.ie/cntmgmt.nsf/aboutthenda?OpenPage>

Information Society Commission, Department of the Taoiseach
<http://www.isc.ie/index.html>

Department of Health-Midwestern Health Board
<http://www.mwhb.ie/>

ITALY

State laws

Law n. 4 of 9 January 2004
Disposizioni per favorire l’accesso dei soggetti disabili
agli strumenti informatici
«Official Journal », n. 13 of 17-1-2004
<http://www.dipartimentoinnovazione.it/ita/news/
2003/cartellastampa/doc_leggestanca.shtml>

Related documents:

Illustrative form
<http://www.dipartimentoinnovazione.it/ita/news/
2003/cartellastampa/scheda_leggestanca.shtml>

Press release of 17 December 2003
<http://www.dipartimentoinnovazione.it/ita/comunicati/2003_12_17.shtml>

Schema del Regolamento di attuazione della legge Stanca
<http://www.pubbliaccesso.it/normative/schema_regolamento.htm>

Ministerial Decree of 8 July 2005
Requisiti tecnici e i diversi livelli per l'accessibilità agli strumenti informatici (Regole tecniche)
<http://www.innovazione.gov.it/ita/normativa/allegati/dm_050708.pdf>

Regional and local legislation

<http://camera.mac.ancitel.it/lrec/>

Trento’s province
Provincial Law n. 8 of 10.09.2003
Disposizioni per l’attuazione delle politiche a favore
delle persone in situazione di handicap
« Official Report of Trentino-Alto Adige region »,
n. 38 of 28 September 2003
[ART. 23 (Websites accessibility)
Province ‘sWebsites , of its functional bodies and of controlled or participated societies , are projected to be accessible to disabled citizens, guaranteeing the minimal level conformity to guidelines at international level in the ambit of the initiative for accessible web of the Word Web Consortium(W3C)
2. Website accessibility is considered as property of digital systems of being usable without any discriminations caused by disability; in this sense an accessible website can be visited by any users
indipendently from computer, rapidity to connection, browser, user interface or alternative peripherals . Contents and presentations must be always indipendent each one from the other.
3. Sites and info-telematic services development from subjects of whom at comma 1 must guarantee the possibility to visualize and to interact with contents for disabled citizen; in particular the application of the recommendations defined by Word Web Consortium(W3C) must be guaranteed.

Tuscan Region
Regional law n. 43 of 20.12.2002
Financial law for 2003
« Tuscan Region Official Report » n. 33 of 30 December 2002 –
special support
[ART. 15 ( strengthening of telematic structures “e. toscana”)
omissis
The intervention aims to:
a) promote and support the diffusion and the realization of a broadband Tuscan infrastructure open to interconnection with networks of private operators;
b) promote and support the realization of telematic services in order to simplify public action advantaging public and private subjects also trough the participation of social and economics representations.
c) contribute to the diffusion of network use, supporting the services demand from
public and private subjects.
ARTICLE 16 (strengthening of telematic structures “Portale della Toscana ”)
Omissis
The local intervention aims to:
a) exploit and promote institutional, economic, cultural and social resources of the region at the international level organizing them into system.
b) simplify and accelerate access to information and services to citizens, companies, bodies and other public and private subjects.
2.the actions plan of whom at comma 1 it individualizes the conditions to realize the same interventions]

Calabria Region
Regional law n. 17 of 03.05.2001
Interventi a sostegno di iniziative infrastrutturali ed imprenditoriali per lo sviluppo della New Economy in Calabria
« Official Report of Calabria region», n. 42 of 10 May 2001

Circulars, directives, guidelines

Council of Ministers Presidency. Innovation and Tecnology Department
Directive of 18 December 2003
Linee guida in material di digitalizzazione dell’amministrazione
per l’anno 2004
«Official Journal», n. 28 of 4 February 2004
<http://www.governo.it/GovernoInforma/Dossier/
digitalizzazionepa_2004/direttiva.html>

Related documents:

Linee guida digitalizzazione P.A. per il 2004
Dossier
09.02.2004
<http://www.governo.it/GovernoInforma/Dossier/
digitalizzazionepa_2004/index.html>

Council of Ministers Presidency. Innovation and Tecnology Department .
Directive of 20 December 2002 [for 2003]
Linee guida in materia di digitalizzazione dell'amministrazione
«Gazzetta ufficiale», Serie generale n. 52 del 4 marzo 2003
<http://gazzette.comune.jesi.an.it/2003/52/4.htm>
<http://www.governo.it/GovernoInforma/
Dossier/digitalizzazione_pa/direttiva2003.html>
<http://www.innovazione.gov.it/ita/intervento/
normativa/allegati/Dir_021220.pdf>

Council of Ministers Presidency
Directive of 8 November 2002
Indirizzi per la programmazione strategica e la predisposizione
delle direttive generali dei Ministri per l'attività amministrativa
e la gestione per l'anno 2003
«Official Journal», n. 2 of 3 January 2003
<http://www.governo.it/GovernoInforma/
Dossier/digitalizzazione_pa/Dir_pcm_021108.pdf>

Council of Ministers Presidency. Innovation and Tecnology Department
Directive of 21 December 2001 [ for 2002]
Linee guida in materia di digitalizazione dell’amministrazione
<http://www.governo.it/GovernoInforma/Dossier
/digitalizzazione_pa/dir_211201.pdf>

Council of Ministers Presidency. Innovation and Tecnology Department
Directive of 19 December 2003
Sviluppo ed utilizzazione dei programmi informatici da parte
delle pubbliche amministrazioni
«Official Journal», n. 31 of 7 March 2004
<http://gazzette.comune.jesi.an.it/2004/28/3.htm>

Council of Ministers Presidency
Directive of 30 May 2002
Conoscenza ed uso del dominio internet “.gov.it”ed efficace interazione
del portale nazionale “italia.gov.it”con le pubbliche amministrazioni
e le loro diramazioni territoriali.
«Official Journal», n. 161 of 11 July 2002
<http://gazzette.comune.jesi.an.it/2002/161/3.htm>
<http://www.dipartimentoinnovazione.it/ita/documenti/direttiva_portale.shtml>
<http://www.giustizia.it/cassazione/leggi/dir30mag_02.html>

Council of Ministers Presidency
Linee guida del Governo per lo sviluppo della Società dell’Informazione
nella legislatura
Enacted on 25.06.02
[ They fix ten objectives for the digitalization of statal administrations to realize
during the legislature ]
<http://www.governo.it/GovernoInforma/Dossier/
digitalizzazione_pa/linne_guida.pdf>
<http://www.palazzochigi.it/GovernoInforma/Dossier/
progetti_comitato/lineeguida.pdf>

Related documents:

Report Presentation by Minister Stanca
<http://www.governo.it/GovernoInforma/Dossier/innovazione
_digitale/presentazione_ministro.html>

I progetti approvati dal Comitato dei ministri per la società dell'informazione
Dossier
18 March 2003
<http://www.governo.it/GovernoInforma/Dossier/progetti
_comitato/index.html>

Council of Ministers Presidency. Innovation and Tecnology Department
Tecnologie per la disabilità: una società senza esclusi
White Paper
2003
<http://www.dipartimentoinnovazione.it/librobianco/Libro_Bianco.pdf>

Related documents:

Conference Tecnologies for disability: a society without escluded person
Chamber of Deputies, Cenacolo’s Room
Rome, 5 March 2003
<http://www.dipartimentoinnovazione.it/ita/news/2003
/conferenza_050303.shtml>

Electromagnetic Waves Research Institute of the National Research Council (CNR – IROE)
Accessibilità di siti web. Problematiche reali e soluzioni tecniche
By Laura Burzagli and Paolo Graziani
<http://www.ifac.cnr.it/smid/accesso/accesso.htm>

Computer Science National Centre in the Public Administration (CNIPA)
Elementi per lo sviluppo di un modello di pubblica amministrazione digitale
By Michele Morciano, with Antonio Martino,
Andrea Micarelli, Renato Tasca collaboration.
[Contribution realized in the ambit of the Task Force E-Government For Development istituited
by Minister of Innovation and Tecnology
for the development of a digital public administration model ]
<http://www.cnipa.gov.it/site/_contentfiles/00859700/859748
_SviluppomodelloPAdigitale.doc>
<http://www.cnipa.gov.it/site/_contentfiles/00859700/859747
_SviluppomodelloPAdigitale.pdf>

Sources

«Gazzetta ufficiale» della Repubblica Italiana. Parte seconda: Foglio delle inserzioni, 1946- . Roma: Istituto Poligrafico e Zecca dello Stato, 1946-
continua da:
«Gazzetta ufficiale», del Regno d'Italia. Parte seconda:
Foglio delle inserzioni

«Gazzetta ufficiale», della Repubblica Italiana. Parte prima: serie generale, 1986- . Roma: Istituto Poligrafico e Zecca dello Stato, 1986-
continua da:
«Gazzetta ufficiale», della Repubblica Italiana. Parte prima

«Gazzetta ufficiale», della Repubblica Italiana. Parte prima: serie speciale 1: Corte Costituzionale, 1986- . Roma: Istituto Poligrafico e Zecca dello Stato, 1986-

«Gazzetta ufficiale», della Repubblica Italiana. Parte prima: serie speciale 2: Comunità europee, 1986-2003

«Gazzetta ufficiale», della Repubblica Italiana. Parte prima: serie speciale 3: Regioni, 1986- . Roma: Istituto Poligrafico e Zecca dello Stato, 1986-

«Gazzetta ufficiale», della Repubblica italiana. Parte prima: serie speciale 2:
Unione europea, 2003- . Roma: Istituto Poligrafico e Zecca dello Stato, 2003-
To be continue:
«Gazzetta ufficiale», della Repubblica Italiana. Parte prima: serie speciale 2: Comunità europee

Raccolta ufficiale degli atti normativi della Repubblica Italiana, 1987- . Roma: Istituto Poligrafico e Zecca dello Stato, 1987-
To be continue:
Raccolta ufficiale delle leggi e dei decreti della Repubblica Italiana
Bollettini ufficiali regionali

Web sources

Italian Parliament
<http://www.parlamento.it/>

Chamber of Deputies
<http://www.camera.it/>

The Senat of the Italian Republic
<http://www.senato.it/senato.htm>

Parliament data banks:
<http://www.senato.it/att/ddl/home.htm>
<http://www.senato.it/bd/menubanchedati_pubbliche.htm>
<http://www.camera.it/index.asp?content=attivita/lavori/>
<http://www.camera.it/index.asp?content=banchedati/sindacatoispettivo>

Local legislation data banks.
<http://www.camera.it/index.asp?content=banchedati/ancitel/index.asp>

«Official Journal», (Guritel data banks )
<http://dbase.ipzs.it/indispol/homeipzs>

Italian Government. Ministers Council Presidency
<http://www.governo.it> o http://www.palazzochigi.it>

Ministry of Innovation and Tecnology
<http://www.innovazione.gov.it/ita/index.shtml> o <http://www.dipartimentoinnovazione.it/>

Electromagnetic Waves Research Institute (IROE) of CNR
<http://www.iroe.fi.cnr.it/>

Independent Authorities:

Computer Science Authority in the Public Administration
<http://www.aipa.it>
then Computer Science National Centre in the public administration
<http://www.cnipa.gov.it/>

Communication security Authority
<http://www.agcom.it>

Other data banks:
<http://www.interlex.com>

ITTIG ( Theory and Tecniques Institute of juridical information) databases-(former IDG- Juridical documentation Institute CNR):- DoGi
<http://www.ittig.cnr.it/BancheDatiGuide/dogi/Index.htm>

ESSPER-Right
<http://w3.ittig.cnr.it/spodir/>

LUXEMBOURG

Comité “Présence Internet” du groupe de travail eGouvernment, présidé
par le Service Information et Presse du Gouvernment
Charte de normalisation de la présence sur Internet de l'Etat
Document adopté par la Commission nationale pour la Société de l'Information
en sa réunion du 30 mai 2002
<http://www.eluxembourg.lu/Focus_content/charte_sites_Internet.pdf>

Plan d'action eLuxembourg
26 janvier 2001
[integrato nel piano d'azione eEurope dell'Unione europea]
<http://www.eluxembourg.lu/eLuxembourg/
documents_de_base/eLuxembourg_.pdf>

Related documents:

Le Tableau des Projets eLuxembourg
actualisé au 8 décembre 2003
<http://www.eluxembourg.lu/eLuxembourg/
projets/projets_eluxembourg.xls>

Sources

Mémorial A: Recueil de législation, 1962- . Luxembourg: Lamort; Buck [etc.], 1962-
To be continue from:
Mémorial du Grand-Duché de Luxembourg

Mémorial B: Recueil administratif ed économique, 1962- . Luxembourg: Lamort; Buck [etc.], 1962-
To be continue from:
Mémorial du Grand-Duché de Luxembourg

Mémorial C: Recueil spécial des sociétés, 1962- . Luxembourg: Lamort; Buck [etc.], 1962-
To be continue from:
Mémorial du Grand-Duché de Luxembourg.

Web sources

Chambre de Députés
<http://www.chd.lu/default.jsp>
In particular:
<http://www.chd.lu/fr/portail/role/default.jsp>

Legislative Portal:
<http://www.legilux.lu/>
In particular:
<http://legilux.victor-buck.com/mema/recherchesmemA.php>
<http://legilux.victor-buck.com/v2/searchComp2.php>

Government
<http://www.eluxembourg.lu/>

Institut Luxembourgeois de Régulation
<http://www.etat.lu/ILR/content.html>

Mémorial. Journal Officiel du Grand-Duché de Luxembourg
B: Recueil administratif ed économique
<http://www.etat.lu/memorial/memorial-b.htm>

Accessibility Working Group
<http://www.info-handicap.lu/frame.html>

Homepage de l'association luxembougeoise info-handicap
<http://www.info-handicap.lu/>

SocialNet Luxembourg
<http://www.socialnet.lu/>

Portail luxembourgeois de l'innovatione et de la recherche
<http://www.innovation.public.lu>

Programme d'action gouvernemental eLouxembourg
<http://www.eluxembourg.lu/>

THE NETHERLANDS

Cultural Policy in the Netherlands
2003
[Descriptive Report of the administrative and political Duch system,
followed by an examination of the Duch cultural policy ]