Quality criteria for public cultural Web applications: recommendations and guidelines
Table of contents
1.1 Definitions
1.1.1 Public Cultural Entity (PCE)
1.1.1.1 Identity
1.1.1.2 Categories
1.1.1.3 Goals
1.1.2 Public Cultural Web Application (PCWA)
1.1.2.1 Goals
1.1.3 Users of the PCWA
1.1.3.1 User Needs
1.1.3.2 User Paths
1.2 Principles
1.2.1 Promote
a widespread diffusion of culture
1.2.2 Belong to a community of cultural entities
1.2.3 Exploit the effectiveness of new means of communication
1.2.4 Adopt an intelligent use of the Web
1.2.5 Conceive quality as the result of interaction among cultural
entities and users
1.3 Policies and strategy: some recommendations
1.3.1 Portals
and cultural networks
1.3.2 Recognisability and visibility of the quality-evaluation
1.3.3 Co-ordination of internal and external data and information
flow
1.3.4 Co-ordination among various channels of communication
1.3.5 Planning, development and management of a PCWA
1.3.6 Respect of IPR and privacy in contents
1.3.7 Long-term preservation of Web contents
2.1 Criteria for Accessibility
2.2 Criteria for Usability
2.2.1
Contents
2.2.1.1 Content sources
2.2.1.1.1 General
Content Sources
2.2.1.1.2 Institution
Contents
2.2.1.1.3 Domain
Contents
2.2.1.1.4 Application
Contents
2.2.1.2 Contents organization
2.2.2
Navigation
2.2.2.1 Use of Links
2.2.2.2 Backtracking soundness
2.2.2.3 Context Evidence
2.2.2.4 Media Control
2.2.2.5 Search usabilità
2.2.3 Design
2.2.3.1 Text and fonts
2.2.3.2 Visual layout
2.2.3.3 Use of graphics
2.2.3.4 Use of Media
3.3 Goals of the PCWA: definitions
3.3.1
Presentation of the identity of the PCE
3.3.2 Transparency on the activities of the PCE
3.3.3 Transparency on the mission of the PCWA
3.3.4 Efficiency in the sector networks
3.3.5 Presentation of standards and regulations in the
sector
3.3.6 Spreading of cultural content
3.3.7 Support cultural tourism
3.3.8 Offer of educational services
3.3.9 Offer of services of scientific research
3.3.10 Offer of services to specialists in the sector
3.3.11 Offer of services of reservation and acquisition
of goods
3.3.12 Promotion of Web communities in the sector
3.4 Specific criteria for PCWA
3.4.1
Content criteria
3.4.2 Content organization criteria
3.5 Specific description of the PCWA according to PCE categories
3.5.1
Archives
3.5.2 Libraries
3.5.3. Cultural Heritage diffused on territory
3.5.4 Museums
3.5.5 Institutes for administration and safeguarding
3.5.6 Centres for research and education
3.5.7 Cultural projects
3.5.8 Temporary exhibitions
3.6 Tables of quality
criteria for the goals of the PCWA
1 Minerva method of quality evaluation
2 Repertory of national rules on Web applications: presentation table
goals and objectives
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